Shipping policy
At Munno.pk, we are committed to delivering your orders quickly, safely, and efficiently. Please review the following details regarding our shipping process:
1. Order Processing Time
- All orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed the next working day.
2. Delivery Time
- Standard delivery time is 3–5 business days across most cities in Pakistan.
- Remote or out-of-service areas may take slightly longer depending on courier availability.
3. Shipping Charges
- Free shipping may be available on select products or promotions.
- Shipping charges, if applicable, will be calculated at checkout based on your delivery location.
4. Tracking Your Order
- Once your order is shipped, you will receive an email or SMS with your tracking number and courier details.
- You can track your shipment through the courier’s website using the tracking ID provided.
5. Delivery Partners
- We work with trusted courier services to ensure your package arrives in good condition and on time.
6. Delivery Issues
- In case of delays, damage, or delivery issues, please contact our support team at contact@munno.pk or via our WhatsApp number.
- If your package is returned to us due to an incorrect address or failed delivery attempt, we will contact you to re-arrange shipping (additional charges may apply).
7. International Shipping
- At this time, we only offer shipping within Pakistan.
8. Order Changes & Cancellations
- You may request changes or cancellations within 1 hour of placing your order. After dispatch, changes are not guaranteed.